Privacy Policy

This policy explains how Narravelle Studios handles personal information shared through this website. We aim to collect as little as possible and use it only to respond to you.

Information we collect

• Inquiry and quote forms: your name, email address and the project details you choose to provide (such as book title, genre, word count, budget and message).
• Verification requests: your name and email, and the name and email address of the representative you'd like us to verify.
• Concierge chat: the messages you type into our AI assistant.

We do not ask for passwords, payment card details, government identification numbers or full manuscripts through this website.

How we use it

We use the information only to reply to your inquiry, prepare proposals you request, respond to verification requests and improve our communication. We do not sell personal information.

Service providers

• Form delivery: form submissions are delivered to our inbox through FormSubmit, a third-party email relay service, and are then kept in our email account.
• AI assistant: chat messages are sent to an AI service provider to generate replies. We do not store chat conversations; closing or restarting the chat clears them from your browser.
• Hosting: our website host processes standard technical data (such as IP address and browser type) to deliver and secure the site.

Retention

We keep inquiry emails for as long as needed to respond and manage any resulting project, and delete them when they are no longer required.

Your choices

You may ask us to access, correct or delete personal information you have sent us. Email narravellestudios@proton.me.

Third-party links

This site links to external platforms, publishers and communities. Their own privacy policies apply when you visit them.

Changes

We may update this policy and will revise the date above when we do.